Billing Terms & Conditions
Arolly.com accepts VISA, Mastercard and American Express. Please see our Security Policy for more information about our online ordering system.
If you’ve placed an order online please be sure to review the order carefully. If you find any errors, please contact us immediately by email. Please understand that if you do not contact us right away, we will not be able to modify your order. Due to our automated system, orders are automatically submitted to our fulfillment department as soon as they are completed online.
If you are experiencing difficulties with a coupon code and this is the first time you’ve used it, make sure that you enter the code exactly as it is shown. Please note that you must enter your coupon code in the field that is labeled "COUPON CODE". If you have already submitted an order, please understand that we are not able to make changes to the financial aspect of your transaction.
Once an order has been submitted, credit cards will be pre-authorized for the total dollar amount of the order. Pre-authorizations will show up immediately, though this does not indicate that a charge has been made.
Order Not Processing
Possible reasons that an order would not process:
- The billing address that is on the order does not match the billing address that the card statement is sent to.
- Unavailable funds.
- Incorrect card security code. For most credit cards, enter the three-digit number that follows your account number on the back of your card. If you have an American Express card, enter the four-digit number printed above your account number on the front of your card.
- Incorrect card number or expiration date.
Arolly.com reserves the right to correct price errors before fulfilling any orders.